> For the complete documentation index, see [llms.txt](https://help.genesis.autify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.genesis.autify.com/features-ja/support/contact.md).

# お問い合わせ方法

Autify Genesis のカスタマーサポートは、ご契約状況に応じた窓口で受け付けています。該当する窓口に連絡してください。

## ご契約中のお客様

ご契約状況によって、お問い合わせ先が異なります。

### 実装コンサルティング中

実装コンサルティング担当者に直接お問い合わせください。

### 実装コンサルティング終了後

画面左下の **ヘルプとサポート** ボタンよりチャットを立ち上げて、お問い合わせください。

## ご検討中のお客様

Autify Genesis にご興味をお持ちの方は、Autify ウェブサイトの [お問い合わせフォーム](https://autify.jp/contact) から連絡してください。


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.genesis.autify.com/features-ja/support/contact.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.